New Post Office Branch coming soon!
Fantastic news received today that following the temporary closure of West End Newbiggin Post Office, it will be re-opening the branch on Friday 16 August 2019 at 1 pm. This will be in a new location – Martin McColls, Cleveland Terrace, Newbiggin-by-the-Sea, NE64 6RF where it will be known as Cleveland Terrace Post Office.
Your new Post Office branch
Customers would access Post Office services at a low-screened, open-plan, modern serving point that’s part of the retail counter. Working with the postmaster, McColl’s would adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed. The branch will offer a wide range of Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with local style branches stands at 96 per cent, and nearly 20 per cent of local branch customers visit outside traditional opening hours.
The Post Office are keen to restore services to this community as soon as possible, so have decided to go ahead with their plans. However they would welcome suggestions about specific aspects of the change particularly on the following areas:
Do you have any comments about access into the new premises?
Do you have any comments about access inside the new premises?
They will be accepting comments until Tuesday 30 July 2019. They won’t be responding to you individually, but any comments received will be taken into consideration as finalise our plans.
An information sheet is enclosed that provides more details about your new branch. For
further information or to share your views, please visit our Consultation Hub via the link
below, then use the search function to find the engagement for this branch either by
branch name, postcode or the unique branch code 193328
